Website & Service Terms

Terms & Conditions

Please review the terms governing the use of the DGRakshak website, digital services, screening information and associated healthcare services.

Last Updated: September 2026

Welcome to DGRakshak. These Terms & Conditions govern your access to and use of our website, digital services, screening-related information, communication channels, and other services made available by DGRakshak. By accessing or using this website, you acknowledge that you have read, understood, and agreed to comply with these terms.

1. Acceptance of Terms

By visiting, accessing, browsing, or using the DGRakshak website or any service made available through it, you agree to be bound by these Terms & Conditions together with any applicable policies, notices, consents, or additional terms displayed in connection with a particular service.

If you do not agree with any part of these Terms & Conditions, you should discontinue use of the website and associated digital services.

2. Purpose of the Website

The DGRakshak website is intended to provide information about breast health awareness, early screening initiatives, non-invasive thermal screening technology, healthcare collaborations, screening programs, diagnostic support, and related services.

The website may also provide facilities for enquiries, appointment-related communication, partnership requests, service information, and access to certain digital resources connected with DGRakshak.

3. Medical Information and Screening Services

Information provided through the DGRakshak website is intended primarily for educational, awareness, communication, and service-related purposes. It should not be treated as a substitute for professional medical advice, diagnosis, treatment, or clinical examination.

DGRakshak may provide technology-supported screening services intended to assist with breast health assessment and early identification of potential abnormalities. Screening information should be interpreted appropriately and, where necessary, followed by consultation with a qualified healthcare professional.

Important Medical Notice: Screening services, website content, thermal imaging observations, or technology-assisted findings should not be considered a definitive medical diagnosis. Users should consult an appropriately qualified healthcare professional for medical concerns, symptoms, diagnosis, or treatment decisions.

4. User Responsibilities

Users are expected to use the DGRakshak website and associated services responsibly, lawfully, and in accordance with these Terms & Conditions. When using our services, you agree that you will:

  • Provide accurate and genuine information where requested.
  • Use the website and services only for lawful purposes.
  • Avoid providing misleading, fraudulent, or unauthorized information.
  • Not attempt to interfere with, damage, disrupt, or overload the website or its systems.
  • Not attempt to bypass security controls or gain unauthorized access to restricted areas.
  • Not upload or transmit malicious code, harmful software, or unlawful content.

5. Accuracy of Information

DGRakshak makes reasonable efforts to ensure that information presented on the website is accurate, relevant, and useful. However, medical knowledge, technology, screening protocols, service availability, and operational processes may change over time.

We do not guarantee that all content will remain complete, current, error-free, or suitable for every individual circumstance. Users should independently verify information where it may affect important healthcare or operational decisions.

6. Appointments, Screening Programs and Service Availability

Availability of screening services, diagnostic centres, healthcare programs, appointment slots, partnerships, or other DGRakshak services may vary by location, time, operational capacity, and applicable requirements.

Submission of an enquiry, registration form, appointment request, or partnership request does not automatically guarantee acceptance, availability, confirmation, or completion of a particular service unless expressly confirmed by an authorized DGRakshak representative.

7. Intellectual Property Rights

Unless otherwise stated, the DGRakshak name, logo, website design, visual identity, graphics, text, technology descriptions, software elements, layouts, illustrations, documents, and other website materials are owned by or lawfully licensed to DGRakshak.

Such materials may not be copied, reproduced, modified, republished, distributed, sold, commercially exploited, or used to create derivative works without prior authorization, except where permitted by applicable law.

8. Prohibited Use

You must not use the DGRakshak website or services in any manner that could harm the platform, its users, partners, systems, reputation, or lawful operations. Prohibited activities may include:

  • Attempting unauthorized access to user accounts, systems, or databases.
  • Introducing malware, viruses, scripts, or other harmful technologies.
  • Copying or scraping website content for unauthorized commercial use.
  • Misrepresenting your identity or affiliation with another person or organization.
  • Using the website for fraudulent, abusive, defamatory, or unlawful purposes.

9. Third-Party Links and Services

The DGRakshak website may contain links to external websites, healthcare partners, diagnostic facilities, social media platforms, or other third-party resources for informational or operational convenience.

DGRakshak does not control independent third-party websites and is not responsible for their content, availability, security practices, terms, privacy policies, or services. Access to third-party resources is at the user's discretion and may be subject to separate terms.

10. Website and Service Availability

We aim to maintain reasonable availability of the DGRakshak website and digital services. However, uninterrupted access cannot be guaranteed at all times.

Temporary interruptions may occur due to system maintenance, upgrades, internet connectivity, technical failures, security requirements, third-party service interruptions, or circumstances outside our reasonable control.

11. Limitation of Liability

To the extent permitted by applicable law, DGRakshak shall not be responsible for losses arising solely from reliance on general informational material provided through the website, interruption of website availability, unauthorized third-party activity, or circumstances outside our reasonable control.

Healthcare and treatment decisions should not be based solely on website information or screening-related communication. Such decisions should be made in consultation with qualified healthcare professionals who can assess the individual's complete medical circumstances.

12. Privacy and Personal Information

The collection and handling of personal information through the DGRakshak website and related services are governed by our Privacy Policy. By using our services, you acknowledge that information may be processed in accordance with the practices described in the applicable Privacy Policy and consent notices.

13. Modification of Services

DGRakshak reserves the right to modify, update, improve, suspend, restrict, or discontinue any part of the website, service, feature, technology, screening workflow, or digital functionality where reasonably necessary.

Such changes may be introduced to improve services, address operational or security requirements, comply with applicable laws, or respond to technological and healthcare developments.

14. Changes to These Terms & Conditions

DGRakshak may revise these Terms & Conditions from time to time. Updates may be made to reflect changes in our services, technology, operational practices, regulatory requirements, or applicable laws.

Updated terms may be published on this page with a revised effective date. Continued use of the website after updated terms are published may constitute acknowledgement of the revised Terms & Conditions.

15. Governing Requirements

Your access to and use of DGRakshak services remain subject to applicable laws, regulations, healthcare requirements, and lawful directions of competent authorities. Nothing in these Terms & Conditions is intended to exclude or restrict obligations that cannot lawfully be excluded.

Have Questions About These Terms?

If you have any questions regarding these Terms & Conditions, the use of this website, or DGRakshak services, please contact us using the official contact details available on our website. Our team will make reasonable efforts to assist with legitimate service-related enquiries.

Note: Certain screening programs, partner facilities, digital platforms, or specialized services may have additional eligibility conditions, consent requirements, operational guidelines, or service-specific terms. Where applicable, those additional conditions should be read together with these Terms & Conditions.